Posted in banking, branding, consumer engagement, consumer perception, customer engagement, customer interaction, financial services, individualized marketing, kansas city, marketing, personalized marketing, spur communications on Oct 29th, 2008
Have you heard from your bank lately? I mean other than a credit card offer or your monthly account statement? I haven’t heard from mine. I have a personal banker and a banker assigned to my corporate account. I know who they are and they know me. Yet, not a word — the quiet is [...]
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The Article: U.S. Rescue Fund Is Likely to Foster Bank Takeovers
A recent flurry of posts on a banking blog that I watch raised some interesting questions for me regarding ‘the bailout’, ‘financial assistance plan,’ or whatever you want to call it today. The chatter centered on the notion that the money coming from the bailout [...]
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I’m frequently asked when banks will stop building branches. Will it ever end? Well, we certainly hope not, but you have to wonder. My father started selling banking equipment around 1969 for Mosler Safe Company. He now owns his own company called Oppliger Banking Systems that sells and services equipment that banks use: drive-up systems, [...]
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Posted in 1:1 Marketing, banking, branding, consumer engagement, customer engagement, customer interaction, financial services, individualized marketing, marketing, spur communications on Aug 1st, 2008
I recently had an issue with my bank regarding online fraud and had to cancel all accounts and open new ones. A few months later, one of the canceled accounts (that had fraud on it) reared its ugly head back onto my online banking with an astronomical negative balance. After many days of going back [...]
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