Winning In An Always-On World
Posted in SPURspectives, community, consumer behavior, consumer engagement, consumer perception, customer engagement, customer interaction, customer relationship management, follower, leader, marketing, marketing innovation, network, social branding, social marketing, social media, social network, spur communications, twitter on Jan 12th, 2010
The Baby Bells want more bandwidth. They gave us handheld devices with radically innovative functionality and we like it, a lot. They are suffocating in our use of their bandwidth. We are always on. Everyone’s a citizen journalist. I saw Captain Sully’s heroics on the Hudson nearly 45 minutes before it broke on CNN.com. I [...]
